Help

Community based on services of licensed operators
  • Portal FLOTEA was established in 2009 as an information portal for passenger transport in Europe. Today thousands of carriers and passengers decides to set up a free account in FLOTEA to offer their passenger connections and to book unique offers in entire Europe.
Profiles
  • There are no two same carriers or passengers - personalized profiles on FLOTEA will help the passengers to know the carrier before purchasing a ticket. FLOTEA shows passengers full contact details, photo gallery of vehicles on profiles of the carriers and their licenses for passenger transport so the passengers community feels safe and secure.
Offers
  • Each offer on the FLOTEA portal is unique. In the search results you can find all coaches and buses on domestic and international routes in entire Europe, carriage and tickets for every pocket for both carriers serving established routes between stops and door2door transportation. Carriers describe their offers in detail, including available facilities and time of departures and arrivals. Passengers write the reviews of the carriage.
STANDARD transportation
  • Journeys of both coaches and buses in Polish and international transport. The carrier determining routes between stops. Specifies the days and times of departure from each stop and waiting time at bus stops.
Door2door transportation
  • Journeys in small buses. In this way carriers usually operate international routes. They pick up a passenger from the address indicated at the time of ticket purchase and put him off on the address indicated at the time of ticket purchase.
Safety
  • Thanks to FLOTEA it´s very easy, pleasant and safe to buy a ticket for carriage. We verify profiles and offers and provide an intuitive system of messages inside the portal through which carriers and guests can contact each other. We also offer a trusted platform for sending and receiving charges.
Customer service 24/7
  • You can buy a ticket for 7 days a week, 24 / hours a day. The carrier will be automatically informed that you are the passenger and he will contact you to determine the time of departure in case of door2door transport. You can print the ticket or have it saved on your mobile device to show it to the driver for verification.
Verifications
  • FLOTEA with features such as verification of carriers and public reviews ensures a restful sleep of our users. Verified carrier profile means that you are in possession of a set of verification - the offline and online identity, profile picture, email address and phone number. The carriers and passengers can also build trust and reputation thanks to reviews on each travel.
Sending a message
  • Our messages system is limiting communication between carriers and passengers solely for FLOTEA,. For your peace we added a feature to submit comments, so you can always tell us about what you do not like or what does not work. Our payment system is convenient and intuitive. Supports currency PLN and several payment methods - either by bank transfer or credit card and receive receivables. FLOTEA collects the amount paid by the passenger at the time of his booking, and then waiting for the date set for settlement, before sending funds to the carrier. As a result, both passenger and the carrier can feel safe. FLOTEA involved in the process of transferring receivables when the transport will be considered.
Search for the transport for yourself
  • FLOTEA carriers shares their transport offers in 28 countries, thousand of cities, towns and villages. Just enter your destination and the date range into the search bar to find the best connection among the hundreds of thousands of transport offers.
PASSENGER TRANSPORT SEARCH
  • In the field FROM WHERE and WHERE TO enter any country, region or city. From the calendar select the date of departure. Type eg: POLAND - GERMANY to find all connections from Poland to Germany, POLAND - HESSEN - all connections from Poland to the Land of Hessen, LOWER SILESIA - GERMANY - connections from the Lower Silesia to Germany, LOWER SILESIA - HESSEN - connections from Lower Silesia to the Land of Hessen, WROCLAW - HESSEN - routes from Wroclaw to the entire Land of Hessen, WROCLAW - BERLIN - all routes from Wroclaw to Berlin. Click on the SEARCH button to see a list of transport we found for you on this day. You can narrow your search using the advanced search.
Tools that help in finding transport
  • We display carriers profiles and opinions about them to help you in making an informed decision about booking with the carrier. We also created a series of filters through which you can refine your search based on the type of offer, price or location.
Contact the host in order to purchase a ticket
  • By complementing your profile you let the carrier to know you a little better. You can ask for information by pressing SEND NOW button or use the option TICKET PURCHASE. The carrier will be immediately informed that you bought a ticket from him.
Button SHOW ENTIRE ROUTE
  • Button SHOW ENTIRE ROUTE shows the entire route and all sections where tickets are available for purchase. By pressing BUY A TICKET button you can choose one section and buy a ticket.
DETAILS button
  • DETAILS button shows the section of the route found in the search. The markers on the map represents the exact place of departure and arrival. On the right side you will see the date and time of departure and arrival, and in what vehicle you will be traveling. You can view the carrier profile, click BUY TICKET and go to quick ticket purchase - it's just a few clicks!
TICKET PURCHASE Door2door
  • You have found in a search engine Door2door offer with the intention of buying a ticket. You can do this through the button "Buy Ticket", which will take you to the details of the map. Subpage is divided into two areas. The main area of this order form is a map showing the place of receipt and travel destination. The form should be completed with "Arrival address place" and "Departure address the place". Remember that these addresses must be accurate and should contain data such as town, street and house number. Be sure to fill in the e-mail address field, which is required to send the ticket. After the correct completion of the address you will be taken to the online payment that will allow you to instantly purchase the ticket. When Flotea detects a payment, you'll be able to download a ticket in PDF format. This information will also be sent to your e-mail address.
TICKET PURCHASE IN STANDARD CONNECTION
  • You have found in the search engine standard offer with the intention of buying a ticket. You can buy it through the button "Buy Ticket", which will take you to the details of the map. Subpage is divided into two areas: an order form and a map. Be sure to fill the e-mail address field, which is necessary to send the ticket. After the correct completion of the address you will be moved to the online payment that will allow you to instantly purchase the ticket. When Flotea detects a payment you can get a ticket in PDF format. This information will also be sent to your e-mail address.
Become a carrier and sell tickets
  • It is worth to share on a FLOTEA all possible types of routes. Is it domestic or international connections - adding routes and offering tickets is free. When you want to increase the frequency of your travels (and thus earn more) place more tender carriage. You'll see how fast you will think about increasing your fleet of vehicles.
Description and amenities
  • Passengers often look for offers and vehicles tailored to the specific needs. Accurate description of the vehicle and amenities offered can encourage the passengers. When describing your offer, do it honestly, eg. the vehicle have wi-fi, toilet etc.
Photos
  • Photos help visitors imagine themselves in the vehicle which they will go. Attach several photos and make sure that the shots are well lit, sharp and presenting factual state of the vehicle. Professionally done photos are very important! We offer a free photo session to active carriers in Poland. Write to us and we will send you a professional photographer who will capture your vehicle and its interior in the best light.
Price and availability
  • You know best your own fleet of vehicles and supported routes because it is you who decides the price of the fare. Update calendar according to your availability of transport. You can set routes individually in selected days, post the entire schedules and set custom prices for specific days and weekends. Your offer will be displayed with the price indicated by you. When you provide information about the reach of time or turn off the route (only when you do not have any ticket sold on the tour that day) we will make sure that the place did not appear in search results for that date.
Respond to requests
  • Passengers who like your offer because of the nice car or prices will be willing to buy a ticket, but they will have additional questions. Respond as soon as possible and you will see that the pleased customer will make an immediate purchase of the ticket.
Manage the trips calendar
  • Check out your calendar to have control over when and at what time you have to take passengers. All this in order to optimally arrange the door2door route transport.
Checking TICKETS
  • Each ticket is a unique document that has a coded carriage number. Only you and your driver can verify it through the passenger list.

Report an error

If you want to report an error, you can do it through this form.

NOTE: Please make sure that the message contains a complete description of the error. Especially: full time of its occurrence (date, approximate time), the URL (the address where the error occurred), description of the activities / actions that You have done. If the error occurred during the input form, please paste us the content that you tried to enter.